Payment Policy

Your price

Prices are quoted per person or per group in the currency shown in your proposal, usually US dollars. Your quotation lists everything that is included and excluded, so you know exactly what you are paying for.

Deposit

To confirm your booking we ask for the deposit stated in your quotation. Once it is received, we reserve your accommodation, vehicles, guides and permits and issue your booking confirmation. Some services must be paid in full at the time of booking because suppliers require it, for example Kilimanjaro and park permits, domestic flights and some peak-season lodges. We will always point these out before you pay.

Balance

The remaining balance is due by the date shown in your booking confirmation. If you book close to your travel date, we may ask for the full amount at the time of booking.

How you can pay

• Bank transfer to the account shown on your Dastel Tour and Safaris invoice. Always include your booking reference.
• Card payment (Visa, Mastercard, American Express or Discover) where we send you a secure payment link.
• Other methods only when agreed with our team in writing.

Please use only the payment details sent with your own invoice, and read our Payment Security Policy before making a transfer.

Bank, card and currency charges

Banks and card providers may charge transfer, processing or currency-conversion fees. Please make sure we receive the full invoiced amount by choosing the option where you pay the sending charges. Any processing fee for a particular payment method will be shown to you before you pay.

Receipts and invoices

We confirm every payment once the funds have cleared and keep your account updated against your booking reference. Please keep your proof of payment until we confirm that it has been received.

Price changes after confirmation

Once your booking is confirmed we hold the agreed price. The exceptions are changes we cannot control, such as new or increased government park fees, taxes or levies, and airline fuel surcharges. If one of these affects your booking we will show you the official change before asking for any difference.

Late or missed payments

If a payment is not received by its due date, lodges and suppliers may release your reservations or change their rates. We will contact you before this happens, but we cannot guarantee the original availability or price after a deadline has passed. If a balance remains unpaid, we may treat the booking as cancelled under our Cancellation Policy.

Money during your trip

Bring some cash for tips, drinks and souvenirs. US dollars and Tanzanian shillings are widely used. Older or damaged US dollar notes are often refused, so bring recent, clean notes. Cards are accepted at many lodges and hotels, sometimes with a fee.